Services - Quality Assurance
Services-Quality Assurance
It is the firmly held belief of SCi that one of the key ingredients to a successful project, no matter what the size, is the implementation and use of good 'Quality Assurance' procedures; it is likely that, above all, we will be judged on the quality of the service we provide as a company, something that SCi are confident about and happy to happen. To that end, SCi have updated and amended the company's Quality Manual to bring it in line with BS EN ISO 9001:2008. it is our intention to gain independent accreditation for our Quality Management System by the end of 2009.
The system is currently being rolled out through the company via a combination of briefings and meetings in order that everyone understands the aims and requirements of the system.
Documentation
The SCi Quality Policy and system of quality checks enables an auditable trail to be established from the selection of the stone, through the manufacturing process to delivery and final installation. A unique Project Management Plan will be produced for each site based project to provide the SCi site management with the necessary tools to achieve correct quality control of the site based activities.
Regular audits will be undertaken of the various head office based and site based activities in line with the procedures contained within the Quality Management System; Corrective Actions identified will be implemented and monitored for effectiveness.
Training
Suitable, regular training in matters of Quality Assurance will be provided by the company to ensure that competencies required are reached and maintained throughout the company. This training will take the form of prescribed training courses, toolbox talks and in-house developed training courses.
Sub-Contractors
Our Quality Manager liaises closely with any sub-contractors engaged by SCi to ensure that they comply with the standards expected of them by both ourselves and our clients. All sub-contractors engaged by SCi are subject to a pre-qualification audit; results are recorded and held at Head Office. Training, where required, is also provided to ensure that the sub-contractor's labour is suitably qualified and competent.
Should you wish to discuss any Quality Assurance issue, our Quality Manager, Mr Alan Clarke can be contacted at our Head Office during normal working hours on +44 (0) 1626 322 273.
The system is currently being rolled out through the company via a combination of briefings and meetings in order that everyone understands the aims and requirements of the system.
Documentation
The SCi Quality Policy and system of quality checks enables an auditable trail to be established from the selection of the stone, through the manufacturing process to delivery and final installation. A unique Project Management Plan will be produced for each site based project to provide the SCi site management with the necessary tools to achieve correct quality control of the site based activities.
Regular audits will be undertaken of the various head office based and site based activities in line with the procedures contained within the Quality Management System; Corrective Actions identified will be implemented and monitored for effectiveness.
Training
Suitable, regular training in matters of Quality Assurance will be provided by the company to ensure that competencies required are reached and maintained throughout the company. This training will take the form of prescribed training courses, toolbox talks and in-house developed training courses.
Sub-Contractors
Our Quality Manager liaises closely with any sub-contractors engaged by SCi to ensure that they comply with the standards expected of them by both ourselves and our clients. All sub-contractors engaged by SCi are subject to a pre-qualification audit; results are recorded and held at Head Office. Training, where required, is also provided to ensure that the sub-contractor's labour is suitably qualified and competent.
Should you wish to discuss any Quality Assurance issue, our Quality Manager, Mr Alan Clarke can be contacted at our Head Office during normal working hours on +44 (0) 1626 322 273.
